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Travel Info
  Baggage Information
  Conditions of Carriage
  Exit Row Seating
  Flight Reconfirmation and Check in
  International Travel
  New Carry on Luggage Restrictions
  Special Assistance
    Traveling With a Medical Condition
    Travelling with a Wheelchair
    Acceptance of Mobility Aids
    Oxygen Service
    Travelling with Pets and Service Animals
    Children Travelling
    Travelling while Pregnant
    Special Meals
    Obese Passengers
  Travel within Canada
 
 
Travel Information
Conditions of Carriage
 
- As used in this contract, "ticket" means passenger ticket and baggage check, or this itinerary/receipt if applicable, in the case of an electronic ticket, of which these conditions and the notices form part, "carriage" is equivalent to "transportation", "carrier" means Sunwing Airline undertakes to carry the passenger or his baggage hereunder or perform any other service incidental to such air carriage, "electronic ticket" means the itinerary/receipt issued by or on behalf of carrier, the electronic coupons and, if applicable, a boarding document. "Warsaw Convention" means the Convention for the Unification of Certain Rules Relating to International Carriage by Air signed at Warsaw, 12th October 1929, or that Convention as amended at The Hague, 28th September 1955, whichever may be applicable.
- Carriage hereunder is subject to the rules and limitations relating to liability established by the Warsaw Convention unless such carriage is not "international carriage" as defined by that Convention.
- To the extent not in conflict with the foregoing, carriage and other services performed by Sunwing are subject to: (i) provisions contained in this ticket, (ii) applicable tariffs, (iii) carrier's conditions of carriage and related regulations which are made part hereof (and are available on application at the offices of carrier)
- Carrier's name may be abbreviated in the ticket, the full name and its abbreviation being set forth in carrier's tariffs, conditions of carriage, regulations; the agreed stopping places are those places set forth in this ticket.
- Any exclusion or limitation of liability of carrier shall apply to and be for the benefit of agents, servants and representatives of carrier and any person whose aircraft is used by carrier for carriage and its agents, servants and representatives.
- Checked baggage will be delivered to bearer of the baggage check. In case of damage to baggage moving in international transportation, complaint must be made in writing to carrier forthwith after discovery of damage and, at the latest, within 7 days from receipt; in case of delay, complaint must be made within 21 days from date the baggage was delivered.
- This ticket is good for carriage only for the as per the dates provided on the ticket, in carrier's tariffs, conditions of carriage, or related regulations.
- Carrier undertakes to use its best efforts to carry the passenger and baggage with reasonable dispatch. Times shown on the ticket or elsewhere are not guaranteed and form no part of this contract. Carrier may without notice substitute alternate carriers or aircraft, and may alter or omit stopping places shown on the ticket in case of necessity. Schedules are subject to change without notice.
- Passengers shall comply with Government travel requirements, present exit, entry and other required documents and arrive at airport by time fixed by carrier or, if no time is fixed, early enough to complete departure procedures.
- No agent, servant or representative of carrier has authority to alter, modify or waive any provision of this contract.

Tariffs

As a Canadian carrier Sunwing is required by law to publish its terms and conditions of carriage on this website and make it available for inspection. A tariff is a document that contains published fares, charges and related terms and conditions of carriage applicable to air services.

For full details, please refer to: Domestic Scheduled Tariff | International Scheduled Tariff